Average: 3.7
Reviews: 227
Delivery:  City and Regional
Online Store:  Yes
Self-Pickup:  Yes
Pay-Pal:  Yes
Payment Via E-Wallets:  Yes
Gift Certificates:  Yes
Wholesale:  Yes
Disabled Access:  Yes
Payment By Credit Card:  Yes
Delivery:  Yes
Accepts Credit Cards:  Yes
Mo - Su: 262197:00-262197:00
Class:  Normal
Type:  Other

Review summary

Хороший магазин, со средними ценами и большим ассортиментом. Широко представлены в соцсетях ), смс-поддержка, инте...
Мне нравиться этот магазин. Удобный сайт, отличный выбор товара, быстрая доставка. Заказываю на этом сайте много, еще не разу не было ни каких нареканий. Все очень четко и товар кач...
Отличный интернет -магазин! Ходить по книжным магазинам у меня к сожалению нет времени, а в озоне есть практически все. Товар доставляют быстро. Претензий ...

Reviews about OZON.ru

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Good shop, there are a lot of interesting detail, it is useful. I bought you a certificate, a gift to the girlfriend, and she was off in the store to complete. I bought myself exactly what she needed.
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Bought last year as a gift for the new year projectors night sky and the northern lights. On the quality of all works, unusual gift poradovad friends. Prices are reasonable. So all gud.
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Most excellent online store for anything you can think of. s all.
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Ordered on Ozon.ru goods. On the appointed day brought. And do not ever brought. Within a few days after my calls in question the company has not decided. With some difficulty found intermediary-phone carrier, in whose hands was handed my order, re spending it on dial up the amount of hours 6. As a result, she Went for him "to the middle of nowhere." When you pay me and did not think to give a check, as I understand. At my request to provide the same paper that the courier comes to customers (invoice, bill of lading, receipts from PRODAYUSCHEMY Product Company) I was given only checks from Anse Express indicating where the order number, saying that others can not provide. No invoices or invoice from Ozona not. In justification, I heard: "Lost, have been submitted to the Ozone (which in itself absurd) ...". And I also said that 80% of the orders they carry about Ozona. What do you now think of ozone to the customers? n. a. Pleased one - staff communicated with me very politely.
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Ozone can not cope adequately with their work. Order in ozone №09121388-0002-2 and 09121388-0003-1 had come yesterday 23 … More »
Ozone can not cope adequately with their work. Order in ozone №09121388-0002-2 and 09121388-0003-1 had come yesterday 23/12/2014. With me no one has contacted. At present, the issue has not decided goods not delivered.
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Good service!
Order as long ago steamer. Brought to the nearest store in Dixie seems this order table. Came sms went to pick up, pre-pay via cashier check! Now that's service! Do not need nothing and no one waiting at home! sms arrived - go take away!

True, this is the steamer was "nedootparivatelem" and "nedoutyugom"! but that's another story
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Good shop, repeatedly ordered items. There are different statuses for active buyers who have their bonuses - free shipping, discounts on birthdays and so. N. Too bad that there is no action "5th book for 1 ruble." One time when buying defective household appliances, returned the money. Also a plus.
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When something I can not find, I find it on this site in 80% of cases) Prices are not high, a huge range !! Pickup is)
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Очень удобно, если нет времени ездить по магазинам. Обычно заказываю книги для детей, это большой плюс, учитывая, что возить детей по магазинам, это полный ужас))
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Longtime and well-established shop with a good choice. Prefer here to buy clothes and electronics ingda book. Most commercially happens discounted electronics.
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Aside from poor interface, the shop is excellent - everything is there, s low.
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The first time when ordering liked everything: the shop, and delivery.
But this time ... I certainly understand: New Year hype and all that. But take an order for two weeks! Transferring from the date of the date! In Moscow!
On the first claim unsubscribed that 25 of the order will be, as a bayonet. Already 30. I called them 40 minutes to wait, dada, wait, wait, send courier has literally takes warehouse. And in the evening a letter: I was offered 200 points, so not much crying: Order will not be until January 9. Damn frustrating.
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Often order all sorts of different kinds of books are always brought in time, a large selection of books, good service.
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I do not advise anything to book with them via courier service - work disgusting! I still can not deliver the order (at 23.12) and all you will not find any - in ozone say - please contact the shipping company - we do not know. transport (O-Courier) that they contact me (for 2 days) and where there is an order - is unknown. Therefore -only at point of delivery, otherwise you will not get your order ...
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One of my favorite stores. Buy here mostly books and baby toys, the prices are much lower than the usual bookstores, huge choice. Very fast delivery, friendly staff.
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convenient store. and a great team in points of issue, always there to take back, convenient and cost-effective!
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Never pay for your order in advance !!! After you make the order, pay for it, set the date of delivery December 22, from 9-00 to 20-00, but no one came and did not even call. Called itself (latency connection with the operator 35 minutes), after calling your order number was asked to stay on the line and dropped call back again after spending 30 minutes on the connection to the operator promised to contact the courier and to call back, but no one calls back, reverse communication too quiet.
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Good shop
Was doing a lot of orders for ozone, and books, and gifts, and cosmetics, recently bought a backpack there. delivery happy, the only thing that slightly kosyachit of the main application. When track your orders, it was constantly says "order processing", but in the end it turned out that he had a day is on the point of issue, when I decided to climb to the post office. I had to run to get even after the payment order in a few days remained status "in processing"
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Always first
If I can buy something on ozone, please buy it there. Qualitatively, quickly, accurately, without problems.
Stationery, books and children themselves - always only ozone.
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Legal entities do not recommend
A month ago, tried to work with the data store from the legal entity. Have placed on the company laptop. Checkout, billed, paid. Payment came to the store the next business day, and what was our surprise when we learned that to fulfill the order, they can not - the laptop is no longer available. Ie. Reserve is at the order of the entities have no !!! If you do order multiple items (as it usually happens when you order from legal entities), it is possible to give almost 100% guarantee that all your order to get not work. In view of the situation had to arrange a return t. To. At the store told us that the supply of a laptop in the near future is not planned. Refund is possible only by written submissions on their mailing address. As a result of the fact, to return the funds it took about 3 weeks.
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Increasingly prefer him Avito, there certainly is more spreading room. But just do not have to be a "chode"
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perhaps one of the best online stores for the sale of literature, even though there are other categories of goods.
- Not just a very large, and huge selection, you can sometimes find a very rare thing,
- A system of ratings, reviews,
- To view the contents or some pages of a book,
- A wide range of payment methods, the ability to pick up the order yourself or get through courier / post.
the main thing that with the increase of positions was not lost reputation conquered over the years)
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Use the services of this shop for five years. Bribes system of discounts and gifts, say, discount birthday (third order) can reach 10%. Continuing to promote and sell. Disadvantageous here to buy electronics and home appliances in specialized online stores more choice and lower prices. Department of used books is commendable, it is constantly updated. There is a comfortable self-delivery points throughout Moscow.
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Began to order products via the internet it is with ozone and still faithful to him. On encashment never no problems, everything comes right on time!
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ordered there something that can not miss with quality, range of great toy nephew took there, so this set in stores cost considerably more expensive than in the ozone
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Placed an order online Ozon.ru on December 16th. The next day I was contacted by the manager and said that only delivered on 19 December. Agreed, t. To. I understand the workload ahead of the holidays (previously delivered the next day). Since I am in the Moscow region, it is impossible to restrict delivery interval and had to be at the delivery address from 9 to 20 hours. But the order within the specified time on December 19 was not delivered. In the evening it's SMS that the item is not delivered and delivery postponed to Dec. 21, if it is not convenient, call (495) 744-29-61. Claims for service delivery are as follows: firstly, if the knew they would not have time to deliver (a messenger service is certainly aware, judging by the numerous postponement of delivery and communication with the hotline as ozon.ru, and ocourier.ru), why not was contacted before, so I did not lose a whole day in vain. Secondly, if we carry the delivery time on your fault, your employees should have contacted me by phone and agree on a new delivery date, rather than put the customer before the fact. Forcing the call to spend your time and a considerable amount t. To. Call 2 weeks before the New Year was almost unreal, had to wait for the response of the operator 40 minutes or more.
On Sunday, December 21 repeated the same thing - the whole day waiting inconclusive. The next morning came SMS to postpone delivery to 12/22/2014. On Monday, December 22 order was not delivered again in half 5pm moved to 25.12 via SMS.
All these days I spent hours dials the hotline Ozon and Ocourier, trying to find out the fate of the order and are even willing to take on their own order from the warehouse in Podolsk. Because in your account on the site ozon.ru, which was decorated with the order since Saturday 12/20/2014 at the order was granted the status of "Ready for extradition." Previous stage order "arrived in Podolsk" was active earlier.
As a result, during another conversation with the operator hotline 22/12/2014 found out that not even the order in Podolsk, and is located in a warehouse in Moscow, Annino. But recommended to wait until December 25, said that as unlikely to tolerate and order should be delivered. December 25 before lunch I phoned the hotline courier service and I was assured that the goods have been delivered today. No problem, wait. But alas, instead of the order sent SMS to postpone delivery for December 28. On December 27, I'm leaving for 2 weeks and orders, by the way in advance with prepaid cards together with delivery, will lose its relevance. I called the hotline ocourier, but experts Call-center help me could not have offered to wait. On my explanation that I will not be told that they can not not help. Transfer the call to the manual or on the very delivery service refused, the question is not decided, and did not offer any options out of the situation. My evaluation of the Call-center specialists ocourier - 2 points. Phoned the hotline store ozon.ru. There, specialists were more friendly and polite, even apologized, unlike their counterparts in ocourier the fault which originated this unpleasant situation. But in general, to solve the problem, too, and could not, t. To. Say that bind themselves with service delivery only in writing and call transfer to them can not.
For my part I suggested two options to solve this problem:
1. I made another order, which must deliver on Saturday 12/27/2014 Moscow, sister. I suggested to notify the delivery service to order my suffering brought with him on Saturday in Moscow. But I was told that even if give such information, it is unlikely to be delivered on Saturday. Can only leave a comment to the two orders brought together at the same address. And when it is not known. This option does not suit me.
2. I'll take myself both orders on Saturday 27/12/2014 from a warehouse in Annino, but I was told it was impossible.
Counter solutions to the part of the company's employees had been received, so the problem remained unsolved.
Spent a bunch of nerves, money and most importantly time. Spoiled the mood before the holiday. And it looks like my children and nephews will remain without a gift, they asked in a letter to Santa Claus because of the irresponsible and disrespectful attitude of firms and Ozon Ocuorier to its customers. As I had hoped until recently that the transfer order is 4 times too, and this campaign is known values ​​its customers and will I receive my order last December 25th. And now I have no time to search for new gifts, and besides all prices increased on average by 30%, and in the shops running low on leftovers, t. E. To choose almost anything else. The two most important and sought after children goods from the order I was looking elsewhere and the goods have nowhere available. Less greedy shops, valuing their customers announced a temporary suspension of the sale of goods or the termination of delivery of the goods before the New Year with a certain number on their sites in advance. It is much more honest and responsible.
Remained extremely dissatisfied with service delivery ozon.ru.
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